Who We Are
We are SYAVERDE SDN BHD
Registration No.: 202501050913 (1652321-P), a Malaysia-based company specialising in mobile phone accessories and electronic products, including phone tempered glass, phone cases, car-phone chargers, speakers, microphones, and related products.
You may contact us at:
Business Address:
B-G-38, Jalan Southville City, Dengkil, 43800 Sepang, Selangor, Malaysia.
Comments
When visitors leave comments, reviews, or other submissions on our website, we may collect the information provided in the relevant form, together with the visitor’s IP address and browser user agent information to assist with spam prevention, fraud detection, and website security.
An anonymised string created from your email address, sometimes referred to as a hash, may be provided to the Gravatar service to determine whether you are using the service.
The Gravatar service is operated by Automattic and is subject to its own privacy policy.
Once your comment or review is approved, your profile picture, if available, may be publicly visible alongside your submission.
Cookies
Our website may use cookies and similar technologies to improve your browsing and shopping experience.
If you leave a comment or review on our website, you may choose to save your name, email address, and website details in cookies. These cookies are provided for your convenience so that you do not need to enter the same information again when making future submissions.
If you visit a login page, we may place a temporary cookie on your device to determine whether your browser accepts cookies. This cookie does not contain personally identifiable information and is generally removed when you close your browser.
When you log in to an account on our website, cookies may be used to store your login information and display preferences.
Depending on the functionality of our website:
- Login cookies may remain active for approximately two days.
- Display or screen preference cookies may remain for up to one year.
- If you select a “Remember Me” option, your login session may remain active for approximately two weeks.
- Logging out of your account will remove applicable login cookies.
We may also use cookies for website analytics, shopping cart functionality, checkout processes, security, advertising, and improving our services.
Information We May Collect
When you browse our website, create an account, contact us, subscribe to communications, or place an order, we may collect information including:
- Your name
- Email address
- Contact number
- Billing address
- Shipping or delivery address
- Order and purchase information
- Payment-related information
- Account information
- Product enquiries
- Customer service communications
- IP address
- Browser and device information
- Website usage information
- Cookies and similar technology information
- Any other information that you voluntarily provide to us
Payment information may be processed directly by third-party payment service providers. We may not directly store your complete payment card details.
How We Use Your Personal Data
We may collect, use, process, and disclose your personal information where necessary to:
- Process and manage your orders
- Process payments and transactions
- Arrange delivery and fulfilment
- Provide phone accessories and electronic products
- Manage customer accounts
- Respond to enquiries and customer support requests
- Handle returns, exchanges, warranties, and after-sales assistance
- Communicate with you regarding your purchases
- Send product updates or marketing communications where permitted
- Maintain and improve our website
- Personalise your browsing and shopping experience
- Prevent fraud, abuse, spam, or suspicious activity
- Maintain website and transaction security
- Perform analytics and improve our products and services
- Maintain accounting and business records
- Comply with applicable laws, regulations, and legal obligations
Embedded Content from Other Websites
Pages on our website may contain embedded content such as videos, images, maps, social media content, payment services, or other third-party materials.
Embedded content from third-party websites may behave in the same way as if you had visited those websites directly.
These third parties may collect information about you, use cookies, deploy additional tracking technologies, and monitor your interaction with their content or services, particularly if you have an account with and are logged in to the relevant third-party platform.
We encourage you to review the privacy policies of any third-party services you interact with.
Who We Share Your Data With
We do not sell or rent your personal information to third parties.
Where necessary for our business operations, your information may be shared with trusted third parties or service providers that assist us with:
- Operating and maintaining our website
- Hosting and information technology services
- Processing payments
- Processing and fulfilling orders
- Courier, logistics, and delivery services
- Customer support
- Email and communication services
- Website analytics
- Marketing services where applicable
- Fraud and spam prevention
- Cybersecurity and website protection
- Accounting and professional services
- Legal and regulatory compliance
These third parties may process personal information only to the extent necessary to provide their services or comply with applicable legal requirements.
If you request a password reset, your IP address or other security-related information may be included or processed as part of the password reset process.
International or Cross-Border Data Processing
Some of our website, hosting, payment, analytics, communication, cloud, or technology service providers may operate or store information outside Malaysia.
Where personal data is transferred outside Malaysia, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable Malaysian personal data protection requirements.
How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or for as long as required under applicable laws and regulations.
If you leave a comment or review, the submission and associated metadata may be retained indefinitely to allow us to recognise and manage follow-up submissions.
For users who register for an account on our website, where applicable, we may store the personal information provided in their user profile. Users may be able to view, update, or delete certain personal information through their account.
We may retain order, payment, delivery, transaction, customer service, warranty, accounting, and business records for as long as required for:
- Administrative purposes
- Accounting and taxation
- Warranty or after-sales support
- Fraud prevention
- Security
- Dispute resolution
- Compliance with legal and regulatory obligations
When personal data is no longer required, we may delete, anonymise, or securely dispose of it where reasonably practicable.
Security of Your Personal Data
We take reasonable administrative, technical, and organisational measures to protect personal information against:
- Loss
- Misuse
- Unauthorised access
- Unauthorised disclosure
- Alteration
- Destruction
- Other unauthorised processing
However, no online system, electronic transmission, or method of data storage can be guaranteed to be completely secure.
What Rights You Have Over Your Data
Subject to applicable Malaysian laws, you may have the right to request information regarding personal data we hold about you and to request access to or correction of that information.
Where applicable, you may also request:
- Correction of inaccurate or incomplete personal data
- Withdrawal of consent for certain processing activities
- That we stop certain direct marketing communications
- Information about how your personal data is being processed
- Deletion of personal information where permitted and appropriate
Certain information may need to be retained for legal, administrative, taxation, accounting, warranty, security, fraud-prevention, or dispute-resolution purposes.
To make a request concerning your personal data, please contact us at:
We may need to verify your identity before processing certain requests.
Marketing Communications
If you subscribe to our newsletter, promotional messages, or product updates, we may use your contact information to communicate with you about new products, company news, offers, or related information.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in our communications, where available, or by contacting:
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications regarding your orders, payments, deliveries, warranties, or customer service matters.
Where Your Data Is Sent
Visitor comments or form submissions may be checked using automated spam or fraud detection services.
Certain personal information may also be processed by third-party service providers that assist us with:
- Website operation and hosting
- Payment processing
- Order fulfilment
- Product delivery
- Customer support
- Email communications
- Website analytics
- Cybersecurity
- Fraud prevention
- Improving our products and services
Children’s Personal Data
Our products and services are not specifically intended to collect personal information directly from young children.
If we become aware that personal information relating to a child has been provided without appropriate authorisation or consent where such consent is required, we may take reasonable steps to delete or otherwise appropriately manage the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business operations, website functionality, services, legal requirements, or personal data protection practices.
Any updated version may be published on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically.
Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal information, please contact:
Company: SYAVERDE SDN BHD
Registration No.: 202501050913 (1652321-P)
Email: syaverde@outlook.com
Address: B-G-38, Jalan Southville City, Dengkil, 43800 Sepang, Selangor, Malaysia.